You can download the template directly from the product page (step 3).
We recommend using Google Chrome as your browser and ensuring pop-ups are not blocked.
Download the template after you've completed the product configuration: this ensures you'll work on a file with the correct dimensions. Open the template with your design software (such as Illustrator, Photoshop, or InDesign) and follow the guidelines:
- The green line is the bleed margin (extend the background graphic to this margin to avoid blank borders).
- The magenta line is the cut path (same dimensions you ordered).
- The red line is the safe path (make sure text and all-important contents are inside this area to prevent them from being cut out).
- For some products, you may see additional guidelines and find a description of their functions.
- Once you've completed your artwork, remove all the guidelines and the first page of the template.
- Save the file as a PDF without changing its dimensions and without including crop marks or other elements not requested.
- If one of the sides of your product is longer than 16 feet, you will not be able to download a template. Please create your file at a 1:10 scale, with a resolution of 1000 ppi.
- Upload your file once you've completed your order.
If you are unable to create the file on your own, please remember that we're happy to assist you at any time. Check this page for our Design Services and read this article if you want to use our free Designer online (available for most of our products)!
If you still have any questions, please contact us. We're happy to help!