All your current and past orders are available in your account area.
After logging in with your credentials at the top right, click on "Hello XXX" and go to the "Your Orders" section.
Find the order number you're looking for and click on "See Details" to get more information:
- Check the order status
- Check the order details: creation date, shipping and billing address, payment method selected
- Check each job details: features selected, estimated delivery date, preview of the file uploaded. This information can help you if you need to reorder the same product in the future!
- Download the PDF invoice if you requested it during checkout
- Track the shipment once your items are dispatched
If your order is not completed yet, you can:
- Submit the payment by clicking the "Pay Now" button
- Check each job status and upload any missing files through the "Upload Area"
If you still have questions, contact us: we're happy to assist!