If you have forgotten your password, just follow these quick steps to create a new one:
- Click on the "Login" icon at the top right of the homepage
- Select on the "Forgotten your password?" option
- Enter the e-mail address you used to register and click "Send"
- You’ll receive an email with a link to reset your password
- Click the link (valid for 1 hour) and follow the instruction to create a new password
Please remember your password must always include:
- At least 1 lowercase letter
- At least 1 uppercase letter
- At least 1 number
- A minimum of 8 characters
- Only the following special characters are allowed: @ $ ! % * ? &
Important Notes:
The password reset email may take 5 to 20 minutes to arrive. If you don’t see it, be sure to check your spam or junk folders.
Make sure you're entering the same e-mail address used when registering. The password reset link can't be sent to a different email address
If you still haven’t received the email, try clearing your browser cache and cookies, or use a different browser, then try again
For security, never reuse a password you've already used on your Pixartprinting account
If you still have questions, please contact us. We're happy to help!