How can I send a complaint?

We do our best to provide good quality printed products and services within the estimated delivery date chosen.

Any issues encountered with your order? Aren’t you satisfied with the service provided? You can raise a complaint explaining what happened following the steps below:

  • Go to “Need help?” page and click on the button "Fill out the form" you find at the bottom right of the page
  • Select “Existing order”

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  • Fill the remaining fields: kindly mention the order/item number and describe the issue you have identified
  • Upload pictures to illustrate the quality issue (this will help us investigating and improving)

Your request will be processed as soon as possible.

If you still have any doubts, please contact us. We'll be happy to help!

 

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