Order Status

You have the possibility to check the order status directly from your Account under the section "ORDERS". Please find below an explanation of the different order / job status.

Order has not been completed yet. In this case, one or more jobs are in the status: 

  Order Status “Open   Job Status
order_open.jpg lav_wait_artwork_pay.jpg
lav_wating_payment.jpglav_cancelled.jpg


Order is paid.
In this case, one or more jobs are in the status:

  Order Status “Confirmed   Job Status
order_confirmed.jpg

lav_waiting_artwork.jpg
lav_artwor_validation.jpg
lav_printing_in_progr.jpglav_cancelled.jpg


Order/item has been shipped.
One or more jobs are in the status:

  Order Status “Completed

  Job Status

order_completed.jpg lav_shipped.jpg
lav_cancelled.jpg


Order/all items have been Cancelled
.

  Order Status “Cancelled

  Job Status

order_cancelled.jpg Cattura_cancell.JPG


If you still have any doubts, please fill in the form or contact us by phone or chat. We'll be happy to help you!

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