Order Status

You can check the status of your order directly from your personal area in the " Your Orders" section. Below you can find examples and explanations of the possible status of the item.

The order has not been completed yet. In this case, one or more items have not been completed:

  Order Status “Open   Job Status
order_open.jpg lav_wait_artwork_pay.jpg
lav_wating_payment.jpglav_cancelled.jpg

The order is paid:

  Order Status “Confirmed   Job Status
order_confirmed.jpg

lav_waiting_artwork.jpg
lav_artwor_validation.jpg
lav_printing_in_progr.jpglav_cancelled.jpg

The order has been shipped. In this case an item was shipped:

  Order Status “Completed

  Job Status

order_completed.jpg lav_shipped.jpg
lav_cancelled.jpg

Orders have been canceled: 

  Order Status “Cancelled

  Job Status

order_cancelled.jpg Cattura_cancell.JPG

 

If you are still have doubt, fill out the form or contact us on the phone or in chat. We will be happy to help you!

 

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