Once you have uploaded your file via the "Upload area", the website displays a preview.
- The preview is used to help you identifying the uploaded file
- Consider that the display is an image extrapolated from your file that will allow you to recognise it & confirm the uploaded one
You may notice some differences between your file & the preview, so please note the following:
- In case of a multi-page file you will only see the first page
- The image is in RGB so if you have correctly created your file in CMYK, the colors displayed may vary.
- If you have used spot colors and followed our instructions by activating overprinting, it is normal that the color preview changes
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If the preview file is rotated, please check the layout selected in the quote. It is mandatory to follow the same layout as requested (vertical layout=vertical file): if you have mistaken the quote, ask our customer service to correct it; otherwhise you should rotate your file, and upload it again.
/!\ For front and back printing product, it's obligatory to follow the quote layout to avoid upside-down printing results! /!\ - If you notice other variations, however, we recommend to check the file again and replace it after applying the necessary corrections
- If the preview is not generated, it could be a display issue, no worries as the file will be received correctly
If you still have any doubts, please contact us. We'll be happy to help!