In case you met an issue and you want to raise a complaint, please follow the steps below:
- Go to “Need help” page and fill in the form
- Select “Complaints”
- Fill the remaining fields: kindly mention the order/item number and describe the issue you have identified
- Upload pictures to illustrate the quality issue
Your request will be processed as soon as possible and if you still have any doubts, don't worry and contact us: we'll be happy to help you!