Order Status

You can check the status of your order directly from your personal area in the " Your Orders" section. Below you can find examples and explanations of the possible status of the item.

The order has not been completed yet. In this case, one or more items have not been completed:

  Order Status “Open   Job Status
order_open.jpg lav_wait_artwork_pay.jpg

The order is paid:

  Order Status “Confirmed   Job Status


The order has been shipped. In this case an item was shipped:

  Order Status “Completed

  Job Status

order_completed.jpg lav_shipped.jpg

Orders have been canceled: 

  Order Status “Cancelled

  Job Status

order_cancelled.jpg Cattura_cancell.JPG

If you still have any doubts, please contact us. We'll be happy to help !

Was this article helpful?
5 out of 22 found this helpful