You can check the status of your order directly from your personal area in the " Your Orders" section. Below you can find examples and explanations of the possible status of the item.
The order has not been completed yet. In this case, one or more items have not been completed:
| Order Status “Open” | Job Status |
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The order is paid:
| Order Status “Confirmed” | Job Status |
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The order has been shipped. In this case an item was shipped:
|
Order Status “Completed” |
Job Status |
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Orders have been canceled:
|
Order Status “Cancelled” |
Job Status |
If you are still have doubt, fill out the form or contact us on the phone or in chat. We will be happy to help you!