You have the possibility to check the order status directly from your Account under the section "ORDERS". Please find below an explanation of the different order / job status.
Order has not been completed yet. In this case, one or more jobs are in the status:
| Order Status “Open” | Job Status |
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Order is paid. In this case, one or more jobs are in the status:
| Order Status “Confirmed” | Job Status |
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Order/item has been shipped. One or more jobs are in the status:
|
Order Status “Completed” |
Job Status |
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Order/all items have been Cancelled.
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Order Status “Cancelled” |
Job Status |
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If you still have any doubts, please fill in the form or contact us by phone or chat. We'll be happy to help you!