If you need to cancel a paid order or just one item from it, please email us at us.support@pixartprinting.com. We’ll check if production has already started and take it from there.
Refund processing time:
- If the cancellation is approved, your refund will be processed automatically.
- Depending on your bank or credit card provider, it may take a few days for the funds to show up, or it could be immediate.
Refund method:
- Refunds are issued back to your original payment method.
Tracking refunds:
- Refund status isn't visible in your Pixartprinting account.
Once processed, a credit note will be available under the Invoice tab in the Your Orders section.
Not Happy with the Product?
- If you're not satisfied with the quality of a product, contact us. Our Customer Service team will be happy to help!