Once the order is validated, it is no longer possible for you to make changes autonomously.
Please reach out to our customer service if you need to edit:
- Shipping address (except for the shipping country)
- Quote (quantity, material, support, dimensions, orientation, layout, ...)
- Single item removal/cancelation
- File change
- Graphic or Design service removal/cancelation
Please bear in mind that we can't provide these actions:
- Edit on order already in production
- Change the delivery date chosen
- Add items to the order
- Switch the purchased product with another one (for example from business card to banner)
- Aggregate different orders or split an order placed in more
- Change the billing address (adding/modifying VAT & Company name)
Please note that you have always the possibility to edit the items added to the basket before finalizing the purchase .
If you still have any doubts, please contact us. We'll be happy to help!