When working on our template to create your design, please make sure to remove all guidelines before saving your file as a PDF or before rasterising its content.
If you do not remove the guidelines from the template, they will be printed over your design, resulting in an undesired outcome.
Here is how your file (img1) and the printed product (img2) would appear if the template guidelines were not removed or if they were rasterised along with the design:
Below, you can see how your file should appear once the template guide lines have been removed:
Before saving your file, remember to remove all the guidelines included in the template (you can also delete the green line).
If you still have any doubt please contact us: we'll be happy to help you!