You can request a change of the delivery address for an order, whether it has been shipped or not, as long as the new address is in the same country.
To do so, please contact Customer Service, as the delivery address cannot be updated directly from your account once the order has been placed. Our team will confirm whether the change is possible.
Important:
- If the order has not been shipped yet, the address can usually be updated immediately
- If the order has already been shipped, the change is not guaranteed and depends on the carrier. If the update is possible, it may cause delivery delays