File check process times

File verification times vary depending on the characteristics of the product purchased and the delivery date selected.

Pixartprinting offers 2 types of verification:

  1. Automatic verification on the website immediately after the upload:
    • Depending on the weight of the file it may take a few seconds or even several minutes
    • Always remember to press "Send" after selecting either a single file or several files
    • Please wait for the outcome of the verification before closing the page
  2. Verification before printing:
    • A further file verification will be carried out once the order has been completed (payment + uploading)
    • We will try to be as quick as possible following the estimated delivery date you selected
    • You will receive a notification email in case it is not possible to proceed with the file uploaded

If you requested PRO File Check & Fix service, we'll take care of your design!

If you still have any doubts, please contact us. We'll be happy to help!

Was this article helpful?
3 out of 5 found this helpful