Fonts: how to prevent them from being replaced

The fonts you choose to use when creating text define its appearance and style.

Make sure your file contains all the necessary information about the fonts used (fonts must be embedded).

If the fonts are not embedded, the following may occur:
 
  • Your file may be blocked by our system, showing an error message
  • The file may still be sent to print, but with a different appearance: unrecognised fonts will be automatically replaced with a default substitute font

This will cause the appearance of your printed material (image on the right) to differ significantly from your original design (image on the left).

Immagine che contiene testo, Viso umano, schermata, Sito Web

Descrizione generata automaticamente, Image

To avoid these types of issues, always ensure that all fonts you use are licensed for embedding and printing. Even when you use common fonts that come preinstalled with the software you've chosen to create your graphic project, always make sure that fonts are actually embedded in the final file you save. 

You can choose to convert all text to outlines (attention: this option is not valid if your product belongs to the "Magazines, books & catalogues" category).

Here is how to convert text to outlines in Illustrator:

Immagine che contiene testo, Viso umano, schermata, software

Descrizione generata automaticamente, Image

Before saving your file, convert all text to outlines or ensure that all fonts you use are licensed for embedding and printing.

If you have any questions, please do not hesitate to contact us; we will be happy to assist you.

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