I cannot upload my artwork / file

If the artwork cannot be uploaded, please make sure that: 

  • You are preferably using Google Chrome as your browser even though our website works fine with most of the market browsers
  • You cleared the cache and cookies 
  • The file uploaded on the website does not exceed 1.5GB
  • File format is .pdf, .jpeg or .tiff 
  • The artwork has the right dimensions

In case the issue persists, please send a request to support@pixartprinting.com and the file will be uploaded from our end. 

  • For file (max 50 MB) attached to the email/the form 
  • For File over 50 MB up to 1.5GB via WeTransfer  

Kindly mention the order number and rename the file with the relevant print job number/name. 

If you still have any doubts, please fill in the form or contact us by phone or chat.

We'll be happy to help you!

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