Promocode: how to use it

If you’ve received a promo code, here’s how to apply it:

  • After you configure your product and get a quote, enter your promo code before adding the item to your cart. It is not possible to add a discount code once the products have been added to the cart

  • For some products, you’ll find the “Promocode” field at the bottom of the product page (right below the pricing and delivery options)

For other products, click on "Do you have a promo code?" to display the field where you can enter the promocode. You can find this (blue) button in the summary table on the right

US promocode_ppag.jpg

  • Enter the code, click Apply, and your total will update automatically

Please note that discount codes can only be applied on the product configuration page, not in the cart. If you’ve already added the product to the cart without a discount code, click the paper-and-pencil icon to go back and apply it using the dedicated field.

Already placed your order but forgot to use the promo code? You won’t be able to apply it afterward, but you can cancel the order and place it again (as long as it’s not in production yet). Here is how to cancel the order: Click here

Discount Terms & Conditions:

  • Promo codes can’t be combined with other discounts or promotional offers

  • If you apply a promo code to a discounted item, the system will remove the ongoing discount and apply the voucher to the full item price

  • Promocodes are valid for a single job only

  • If the full value of the promo code isn’t used, the remaining balance can’t be transferred or reused

Complaint Discount Vouchers:

  • All conditions above still apply

  • If you apply a promocode to a discounted item, the system will remove the ongoing discount and apply the voucher to the full item price

  • Valid for 1 year from the issue date

  • The product subtotal must exceed the discount value by at least $1.00

PS: You can save the discount for a future order with a higher total, as long as it’s used before the voucher expires

If you still have any questions, please contact us. We're happy to help!

 

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