Reset Password

If you have forgotten your password, follow these quick steps to create a new one:

1. Click on the "Login" icon top right of the home page
2. Click on the "Forgotten your password?" option
3. Enter your email address (used when registered) & click on "Send"
4. You will receive an email containing a link which will allow you to change the password
5. Click on the link (active for 1h) and generate a new password
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Please remember your password needs to include:

• • • At least 1 lowercase letter
    • At least 1 uppercase letter
    • At least 1 digit
    • 8 characters minimum length
    • It can only include the following special characters - @ $ ! % * ? and &

P.S.:

• The password recovery email may take 5 to 20 minutes to be received. In case you do not get it, remember to check all inboxes
• Keep sure you are inserting the e-mail used when registering: it is not possible to send the password reset link to another e-mail address
• In case you haven't received any e-mail, try clearing your browser cache, cookies, or use a different browser, then try again with the reset password
• Never use a password already used on your Pixartprinting account

If you still have any doubts, please contact us. We'll be happy to help!