File verification times vary depending on the product's characteristics and the selected delivery date.
Pixartprinting offers 2 types of verification:
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Automatic verification on the website immediately after the upload:
Depending on the file size, it may take a few seconds or several minutes to upload your design
Always remember to click "Send" or "Proceed" after selecting a single file or multiple files
Please wait for the verification results before closing the page: if the product offers the file preview service, make sure to take advantage of it to double-check and adjust your project (read more here) for further information)
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Verification before printing:
A final check will be performed once your order is completed (payment + file upload)
We'll process it as quickly as possible based on your selected delivery date
If we cannot proceed with the uploaded file, you will receive a notification email.
If you requested PRO file check & fix service , we'll take care of your artwork!
If you still have questions, please contact us. We're happy to help!