You can download the template directly from the product page (step 3).
We recommend using Google Chrome and ensuring that pop-ups are allowed in your browser settings.
Make sure to download the template after you finish configuring your product. This way, you’ll get a file with the correct size and layout. Open the template in your preferred design software (like Illustrator, Photoshop, or InDesign) and follow these guidelines:
- The green line is the bleed margin (Extend your background graphics to this line to avoid white edges)
- The magenta line is the cut path (the same dimensions the one you ordered)
- The red line is the safe path (make sure text and all important contents stay inside this area to prevent them from being cut out)
- For some products, you may see additional guidelines, and you’ll find a description of their functions.
- Once you've completed your artwork, remove all the guidelines and the first page of the template
- Save the file as a PDF without changing its dimensions, and don't include crop marks or other elements that aren’t requested
- If one of the sides of your product is longer than 16 feet, you won't be able to download a template. Instead, please create your file at a 1:10 scale, with a resolution of 1000 ppi.
- Upload your file once you've completed your order
If you are unable to create the file on your own, please remember that we're happy to assist you at any time. Read this article if you want to use our free Designer online (available for most of our products)!
If you still have questions, please contact us. We're happy to help!